This Agreement . In this Service Agreement ("Agreement") "you" and "your" refer to each customer, "we", us" and "our" refer to ConcordNet and the ConcordNet website at  www.concordnet.com.au ., and "Services" refers to the services provided by us as offered through the ConcordNet website at www.concordnet.com.au au Domain Registrar.

This Agreement explains our obligations to you, and explains your obligations to us for various Services. By selecting our Services you have agreed to establish an account with us for such Services. When you use your account or permit someone else to use it to purchase or otherwise acquire access to additional Services or to cancel your Services (even if we were not notified of such authorization), this Agreement covers such service or actions.

By using the Services under this Agreement, you acknowledge that you have read and agree to be bound by all terms and conditions of this Agreement and any pertinent rules or policies that are or may be published by us.

1.0 Selection of a Domain Name

1.1 We cannot and do not check to see whether the domain name you select, or the use you make of the domain name, infringes legal rights of others. We urge you to investigate to see whether the domain name you select or its use infringes legal rights of others, and in particular we suggest you seek advice of competent counsel. You may wish to consider seeking one or more trademark registrations in connection with your domain name. 

1.2 You should be aware that there is the possibility we might be ordered by a court to cancel, modify, or transfer your domain name.

1.3 You should be aware that if we are sued or threatened with a lawsuit in connection with your domain name, we may turn to you to hold us harmless and indemnify us.

2.0  Payment of Fees and Domain Renewals

2.1  As consideration for the services you have selected, you agree to pay us the applicable service fee or fees.

(a) All fees payable hereunder are non-refundable unless we provide otherwise.

(b) As further consideration for the Services, you agree to: (1) provide certain current, complete and accurate information about you as required by the registration process and (2) maintain and update this information as needed to keep it current, complete and accurate. All such information shall be referred to as account information ("Account Information"). You hereby grant us the right to disclose to third parties such Account Information.

(c) The Domain Registration applicant by completing and submitting the Domain Name Registration form on the www.concordnet.com.au website enters into a Registration Agreement (Agreement). The applicant warrants that the statements in its application are true and that the registration of the selected Domain Name, so far as the applicant is aware, does not interfere with or infringe upon the rights of any third party. The applicant also represents that the Domain Name is not being registered for any unlawful purpose.

(d) In the event of a charge back by a credit card company (or similar action by another payment provider allowed by us) in connection with the payments of the registration fee for your domain name registration, you agree and acknowledge that the domain name registration shall be transferred to ConcordNet as the paying entity for that registration to the registry. We will reinstate your domain name registration solely at our discretion, and subject to our receipt of the initial registration or renewal fee and our then-current reinstatement fee, currently set at AU$200.

(e) The domain name Registrant accepts responsibility for the renewal of a domain name or domain names by the due date.
ConcordNet may issue renewal invoices or email notices to the Registrant notifying the Registrant that the domain name is due for renewal on a specified date. Such notices, if sent,  would be sent to the email or postal address as notified in the original application to register the domain or an amended address as notified in writing by the domain name Registrant. ConcordNet accepts no responsibility for domains that expire and are not renewed by the Registrant. In all cases it is the Registrant's responsibility to initiate action to ensure that a particular domain name is renewed prior to the expiration date.

(f)  In the event that a domain name is not renewed by the renewal date or is passed to another Registrant, the Registrant agrees to release and hold ConcordNet harmless for any liability for any loss financial or otherwise that may result from the loss of a domain name by the Registrant. 

3.0 Modifications to this Agreement

 3.1 You agree, during the period of this Agreement, that we may: (1) revise the terms and conditions of this Agreement; and (2) change the services provided under this Agreement. Any such revision or change will be binding and effective immediately on posting of the revised Agreement or change to a particular services or services on our web site at www.concordnet.com.au , or on notification to you by e-mail or regular mail as per the Notices section of this agreement,

3.2  You agree to review our web site at www.concordnet.com.au  including this Agreement periodically to be aware of any such revisions. If you do not agree with any revision to the Agreement, you may terminate this Agreement at any time by providing us with notice by e-mail or regular mail. Notice of your termination will be effective on receipt and processing by us.

3.3 You agree that, by continuing to use a service or services following notice of any revision to this Agreement or change in a particular service or services, you abide by any such revisions or changes.

4.0 Modifications to your Account

4.1 In order to change any of your account information with us, you must use your Account Identifier and Password that you selected when you opened your account with us. Please safeguard your Account Identifier and Password from any unauthorized use. In no event will we be liable for the unauthorized use or misuse of your Account Identifier or Password.

5.0 Domain Name Dispute Policies and Resolution.

5.1  If you reserved or registered a domain name through us, or transferred a domain name to us from another registrar, you agree to be bound by the Dispute Resolution Policies as published by the various domain administrations from time to time. For international domains this policy can be found at www.icann.org and for Australian domain names these policies can be found at www.auda.org.au  It is the responsibility of the Registrant to read and be familiar with these policies and other policies issued by Domain Registrar's from other countries.

5.2   You agree that in the event a domain name dispute arises with any third party, you will indemnify and hold us harmless pursuant to the terms and conditions contained in the Dispute Policy.

5.3  For any dispute, you agree to submit to the jurisdiction of the courts of your domicile, the courts of the geographic location indicated by your "whois" information for your domain name, or any international body established to process domain registration or license holder  disputes. If the dispute involves an Australian domain name you agree to submit to the relevant federal or state courts located in Australia.  

6.0 Agents

6.1 You agree that, if an agent for you (i.e., an Internet Service Provider, employee, etc.) purchased our Services on your behalf, you are nonetheless bound as a principal by all terms and conditions herein, including the Dispute Resolution Policies.

7.0 Announcements

7.1  We reserve the right to distribute information to you that is pertinent to the quality or operation of our services and those of our service partners. These announcements will be predominately informative in nature and may include notices describing changes, upgrades, new products or other information to add security or to enhance your identity on the Internet. Such notices may be communicates via email, facsimile or by post.

8.0 Limitation of Liability

8.1  You agree that our entire liability, and your exclusive remedy, with respect to any service or services provided under this Agreement and any breach of this Agreement is solely limited to the amount you paid for such service or services. We and our contractors and agents shall not be liable for any direct, indirect, incidental, special or consequential damages resulting from the use or inability to use any of the Services or for the cost of procurement of substitute services. Because some states do not allow the exclusion or limitation of liability for consequential or incidental damages, in such states, our liability is limited to the extent permitted by law. We disclaim any and all loss or liability resulting from, but not limited to: (1) loss or liability resulting from access delays or access interruptions; (2) loss or liability resulting from data non-delivery or data misdirection; (3) loss or liability resulting from acts of God; (4) loss or liability resulting from the unauthorized use or misuse of your Account Identifier or Password; (5) loss or liability resulting from errors, omissions, or misstatements in any and all information or service or services provided under this Agreement; (6) loss or liability resulting from the development or interruption of your Web site or email service and (7) loss or liability resulting from a domain name not being renewed. (8) loss or liability resulting from the delay in registering a domain name.

8.2 The registrant agrees that we will not be liable for any loss of registration and use of registrant's domain name, or for interruption of business, or any indirect, special, incidental, or consequential damages of any kind (including lost profits) regardless of the form of action whether in contract, tort (including negligence), or otherwise, even if we have been advised of the possibility of such damages. In no event shall our maximum liability exceed five hundred (AU$500.00) dollars.

9.0 Indemnity

9.1  You agree to release, indemnify, and hold us, our contractors, agents, employees, officers, directors and affiliates harmless from all liabilities, claims and expenses, including attorney's fees, of third parties relating to or arising under this Agreement, the Services provided hereunder or your use of the Services, including without limitation infringement by you, or someone else using the E-mail Service with your computer, of any intellectual property or other proprietary right of any person or entity, or from the violation of any of our operating rules or policy relating to the service or services provided. You also agree to release, indemnify and hold us harmless pursuant to the terms and conditions contained in the Dispute Resolution Policies. When we are threatened with suit by a third party, we may seek written assurances from you concerning your promise to indemnify us; your failure to provide those assurances may be considered by us to be a breach of your Agreement and may result in deactivation of your domain name.

10.0  Breach of this Agreement

10.1 You agree that failure to abide by any provision of this Agreement, any operating rule or policy or the Dispute Policy provided by us, may be considered by us to be a material breach and that we may provide a written notice, describing the breach, to you. If within thirty (30) calendar days of the date of such notice, you fail to provide evidence, which is reasonably satisfactory to us, that you have not breached your obligations under the Agreement, then we may delete the registration or reservation of your domain name or terminate your e-mail account without further notice. Any such breach by you shall not be deemed to be excused simply because we did not act earlier in response to that, or any other breach by you.

11. Disclaimer and Warranties

11.1 You agree and warrant that the information that you provide to us to register or reserve your domain name or register for other Services is, to the best of your knowledge and belief, accurate and complete, and that any future changes to this information will be provided to us in a timely manner according to the modification procedures in place at that time.

11.2 You agree that your use of our Services is solely at your own risk. You agree that such service or services is provided on an "as is," "as available" basis. We expressly disclaims all warranties of any kind, whether express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose and non-infringement. We make no warranty that the service or servics will meet your requirements, or that the service or services will be  will be uninterrupted, timely, secure, or error free; nor do we make any warranty as to the results that may be obtained from the use of the service or services or as to the accuracy or reliability of any information obtained through the our registration or e-mail service or that defects in the service or services software will be corrected. You understand and agree that any material and/or data downloaded or otherwise obtained through the use of the our domain registration service or related e-mail service is done at your own discretion and risk and that you will be solely responsible for any damage to your computer system or loss of data that results from the download of such material and/or data. We make no warranty regarding any goods or services purchased or obtained through the e-mail service or any transactions entered into through the e-mail service. No advice or information, whether oral or written, obtained by you from us or through shall create any warranty not expressly made herein.

12.00 Revocation

12.1  You agree that we may delete your domain name or terminate your right to use other Services if the information that you provided to register or reserve your domain name or register for other Services, or subsequently to modify it, contains false or misleading information, or conceals or omits any information we would likely consider material to our decision to register or reserve your domain name.  

13.0 Right of Refusal

13.1 We, in our sole discretion, reserve the right to refuse to register or reserve your chosen domain name or register you for other Services, or to delete your domain name within thirty (30) calendar days from receipt of your payment for such services. In the event we do not register or reserve your domain name or register you for other Services, or we delete your domain name or other Services within such thirty (30) calendar day period, we agree to refund your applicable fee or fess.

13.2 You agree that we shall not be liable to you for loss or damages that may result from our refusal to register or reserve, or delete your domain name or register you for other Services.

14.0 Severability You agree that the terms of this Agreement are severable. If any term or provision is declared invalid or unenforceable, that term or provision will be construed consistent with applicable law as nearly as possible to reflect the original intentions of the parties, and the remaining terms and provisions will remain in full force and effect.

15.0 Non-Agency

15.1 Nothing contained in this Agreement shall be construed as creating any agency, partnership, or other form of joint enterprise between the parties to this Agreement.

16.0 Notices

16.1  Any notice, direction or other communication given under this Agreement shall be in writing and given by sending it via e-mail facsimile  or post.

16.2  Any notice to the domain name Registrant will be communicated to the email or postal address or facsimile phone number provided by the Registrant at the time of registration of the domain name or as updated from time to time. Any e-mail communication shall be deemed to have been validly and effectively given on the date of such communication, if such date is a business day and such delivery was made prior to 4:00 p.m. (Australian eastern time) and otherwise on the next business day. Any communication sent via regular mail shall be deemed to have been validly and effectively given 5 business days after the date of mailing.

16.3  Email, postal or facsimile notices sent by the domain name Registrant should be sent to the relevant addresses and phone number on the contact us page or the ConcordNet website at www.concordnet.com.au

17.0 Entirety

17.1 You agree that this Agreement, the rules and policies published us and the domain name Dispute Resolutions Policies are the complete and exclusive agreement between you and us regarding our Services. This Agreement and the Dispute Resolution Policies supersede all prior agreements and understandings, whether established by custom, practice, policy or precedent.

18.0 Governing Law

18.1 This Agreement shall be governed by and interpreted and enforced in accordance with the LAWS OF NEW SOUTH WALES and the FEDERAL LAWS OF AUSTRALIA applicable therein without reference to rules governing choice of laws. Any action relating to this Agreement must be brought in federal or state courts located in New South Wales Australia, and you irrevocably consent to the jurisdiction of such courts.

19.0 Infancy

19.1 You attest that you are of legal age to enter into this Agreement.

Acceptance of Agreement. YOU ACKNOWLEDGE THAT YOU HAVE READ THIS AGREEMENT AND AGREE TO ALL ITS TERMS AND CONDITIONS