1.0 Introduction 

1.1 As a professional Australian website hosting company ConcordNet is committed to providing a quality web hosting service. It is therefore important to us that our customers use our services and the Internet in general in a responsible and courteous manner. Infringement of our policies could also lead to degradation of server performance and could harm other customers’ web sites. The great majority of our customers follow our website hosting Acceptable Use Policies, and we appreciate their willingness to abide by the terms of our agreement. 

1.2 All prospective website hosting customers are required to read and agree with the following policies before ordering your account. Each order form has a disclaimer that indicates that submission of an order means that you have read and agree with these policies, as a condition of the service agreement between you and ConcordNet. If you have questions about our website hosting policies, please contact ConcordNet Web Hosting.

2.0 Website Content

2.1 All website hosting services provided by ConcordNet may be used for lawful purposes only. The transmission, storage or presentation of any information, data or material in violation of any law is prohibited. This includes, but is not limited to, copyrighted material, material we judge to be threatening or obscene or material protected by trade secret or other statute. 

2.2 The customer agrees to indemnify and hold harmless ConcordNet from any claims resulting from the use of the website hosting service that damages the customer or any other party

3.0 Copyright and Trade Mark Violations 

3.1 Website hosting customers must not engage in any activity that infringes or misappropriates the intellectual property rights of others, including copyrights, trademarks, service marks, trade secrets, software piracy, and patents held by individuals, corporations, or other entities. 

4.0 The Privacy and Rights of Others

4.1 As a ConcordNet website hosting customers a person must not engage in any activity that violates the rights of others. Using ConcordNet’s web hosting network in violation of privacy statutes, or the transmission, displaying or otherwise making available obscene or abusive speech or material is strictly prohibited. 

5.0 The Transmission of Bulk Email

5.1 The use of ConcordNet’s web hosting services for the transmission of unsolicited bulk emails or commercial messages over the Internet is prohibited This transmission (spamming) can degrade and interrupt the services offered by ConcordNet When a “bulk email” incident occurs the customer shall provide evidence acceptable to ConcordNet that the emails transmitted were from an “opt in” email list. 

6.0 Refusal of Service

6.1 ConcordNet reserves the right, at the sole discretion of the company, to cancel or refuse web hosting services for violation of the conditions of the ConcordNet website hosting policies. 

7.0 Customer Indemnifies ConcordNet

7.1 The Customer agrees that it shall defend, indemnify, save and hold Concordnet harmless from any and all demands, liabilities, losses, costs and claims, including reasonable legal fees asserted against ConcordNet, its agents, its customers, officers and employees, that may arise or result from any service provided or performed or agreed to be performed or any product sold by the customer, it's agents, employees or assignees. The ConcordNet Customer agrees to defend, indemnify and hold harmless ConcordNet against liabilities arising out of; (1) any injury to person or property caused by any products sold or otherwise distributed in connection with ConcordNet servers; (2) any material supplied by customer infringing or allegedly infringing on the proprietary rights of a third party and (3) copyright infringement.

8.0 Disclaimer

8.1 ConcordNet will not be responsible for any damages your business may suffer. Additionally, ConcordNet makes no warranties of any kind, expressed or implied for services we provide. ConcordNet disclaims any warranty or merchantability or fitness for a particular purpose. This includes loss of data resulting from delays, and any and all service interruptions caused by ConcordNet and its employees. ConcordNet reserves the right to change or update policies without notice